They worked for several prints then Yellow and Magenta failed. Does anyone know where I can get driver with advanced color management? This tool applies to Microsoft Windows PC’s only. If anyone is reading, any ideas? How do I physically connect the DJ, since the new computers do not have that old style printer port? But even though I clicked on preferences, no dialogue box came stating that the printer is now connected. I aligned heads, ran test prints, plugged it in to pc to run some canvas prints and Cyan and Magenta came up with an error after 2 prints.

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Cartridge supplier replaced them, it worked again for another few prints then cartridge error appeared again, with the magenta seeming to be the main culprit throughout. I am about to hook up my HP design jet to my new Windows 7 computer, and glad I came across this info.

But even though I clicked on preferences, no dialogue box came stating that the printer is now connected. Select your operating system and version. I have installed the vista driver and now am at the stage where I get the error message when I try to print the test page.

Try plugging one PC into the plotter and seeing if that works, then you would know it is a problem with the server at least. Please verify your product is powered on and connected, then try again in a few minutes.


Also the dumb thing is, you install it as a LOCAL printer not network even though ours was on a print server, we then waited for the LPR thing to take effect. When you run the file any of them!! Thanks, this really assisted me in getting my plotter working on win7.

But oh so clever!

Click here to go direct to the HP DJ driver download site. HP has scanned your product but currently has no suggestions for driver updates. Common denominator here being the Magenta inks, although, one or two others have failed once from the 3 sets, inconsistently.

HP Designjet Driver Download – Drivers & Software

Is my Windows version bit or bit? And this PC is new. What do you suggest me to do?

However the district just upgraded to Win7. Also keen to have a go at themed wallpaper for the spare bedroom — but the same issue with borders keeps coming up.

Thank You so much. The Vista 64 driver worked for Windows 7. Please try again shortly. I have windows 7 64 bit and am running a flexisign 8 program for graphics, and Ive tried doing what you said- well it prints the test page fine, but when I go to print with flexisign I get a rip error… Is that something simple to fix?


HP encountered an error while trying to scan your product. Yes it does work even without the HPGL2 card! Have you got an HP C and want it to work with Windows 8 32bit? Any help would be appreciated. Asia Pacific and Oceania.

HP DesignJet 500 Drivers

Any comments are appreciate. Let HP identify any out-of-date or missing drivers and software. The computer seems to think that it is printing a test no error messages page but nothing actually happens.

On the page with the print test page button there is another button next to it called printing ho, click on this and it should bring up a dialog box stating that the printer is now connected.

Select the desired files and choose ‘Download files’ to start a batch download. Have you tried the HP help forums, or support pages? Glad you stumbled in the right direction! Problem with hp designjet Cartridge supplier sent replacements as the assumption was faulty cartridges.