Before a print job, the printer automatically extends the output tray extender. You can stop troubleshooting. Gently remove any jammed paper and bits of torn paper from the output tray. If the error persists, check for jammed paper in another area of the printer. HP ENVY , , , , , , , , , , , , , OfficeJet , , , , , , and Europe, Middle East, Africa. HP might have driver downloads available, or the printer might work with drivers built into the operating system.

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Replace the paper path cover with the spring-loaded tabs facing toward the front of the printer. Reset the printer Resetting the printer can clear carriage jam errors. The color ink cartridge is on the left, and the black ink cartridge is on the right. If you see no defects on the Print Quality Diagnostic report, the print mechanism and ink cartridges are working correctly. Mac Check the print settings for your officrjet job when using a Mac computer.

HP DeskJet, ENVY, OfficeJet Printers – Printing Self-Test Pages

The color ink cartridge is on the left, and the black ink cartridge is on the right. Press the OK button to try to automatically clear the paper jam. Search Windows for the name of your printer, and then click your printer in the list of results.

For everyday text documents, plain paper with ColorLok officeuet works well. To print more quickly, decrease the print quality. This page requires Javascript.


For printers without a graphic display that have the wireless direct buttonpress the wireless direct button, or the wireless direct button and the Info button at the same time to print Wi-Fi Direct setup and use instructions.

Use a flashlight to thoroughly check the rollers for torn pieces of paper that might remain inside the output tray. After checking the paper, try to print again. If the error persists, check for jammed paper in another area of the printer. Turn on the printer and place it close to the computer and within range of the router during the setup procedure.

Javascript is disabled in this browser. You can print on plain or specialty paper. Find your perfect HP printer Browse some of our favorite HP printers that make mobile printing a breeze. What if the printer connection drops or I change my network password? Dry foam-rubber swabs, lint-free cloth, or any soft material that does not come apart or leave fibers coffee filters work well. Mobile printing solutions and supported Web Services Review the section to see the mobile printing options and Web Services the printer supports.

HP , Inkjet Printers – Wireless Printer Setup (Windows) | HP® Customer Support

What if my alignment page did not print? If the printer is already connected and printing via USB, you can use the HP Printer Assistant to switch the printer over to a wireless connection.

Slide in the paper width guides in until they rest against the edges of the paper. Select the printer, which will show up as ‘HP-Print-model-name’ as shown on your printer’s control panel, or instruction sheet.


HP Printers – Black or Color Ink Not Printing, Other Print Quality Issues | HP® Customer Support

If your printer ofticejet an automatic document feeder ADFyour printer might not look exactly like the printer in the images, but the steps are the same. Disconnect the power cord from the rear of the printer. Replace ink cartridges that are low or out of ink with new, genuine HP ink cartridges. Touch Toolsthen touch Test Fax. The quality of a printed document or photo is not as expected.

To check the warranty on your ink or toner supplies, go offixejet hp. HP recommends connecting the printer power cord directly to the wall outlet. Do not touch the copper-colored contacts or the ink nozzles.

Printing specifications Review the following tables to become familiar with the available print resolutions, duplexer support, print method, device printer languages, and print speeds. Vary according to the complexity of the document.

Store photo paper in its original packaging inside a resealable plastic bag.